Reviews

These are the reviews of our guests

Excellent

We have been very pleased with the stay in your hotel, very good service, friendly staff at the reception and in the breakfast room, clean and well-equipped rooms, we look forward to the next stay.

Hotel guest
27-Nov-2019
Very good

A very comfortable stay - we booked a family room (Queen + sofabed) - very clean - and within 10 minutes easy walk to Alexanderplatz station so easily accessible to the rest of the city. Many of the main sights are walkable if you enjoy walking! Breakfast selection incredible! Only small issue was our in-room safe was not working, however, hotel staff gave us a private locker (with key) in a room behind the reception desk so we could store items when we left every morning and collect when needed. Would stay again.

Hotel guest
29-Jul-2019
Very good

It is a very nice hotel, great location, friendly staff and good beds. We stayed un one apartament and everything was alright, only problem but very important, windows had no blinds and ay this time of the year, june, dawn is before 5 a.m.

Hotel guest
15-Jun-2019
Excellent

Well located near museum area. Confortable and friendly service

Hotel guest
8-Jan-2019
Excellent

Very good place, and nice service

Evgeny Slastin
15-Nov-2013
Excellent

Staff was very friendly and helpful. The hotel is in a quiet area, but still very centrally situated. The room was of a very high standard, especially the bathroom was gorgeous.

Hotel guest
7-Jul-2013
Very good

The hotel is fine. People are kind and you can talk with them in English, which is very important for no-german speakers.

Hotel guest
26-Apr-2013
  • Hotel response

    Dear Mr. DurĂ¡n, thank you very much for taking the time to send us a comment about your stay. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Very good

Nice spacious room; good tea/coffee making facilities. Excellent location.

Hotel guest
29-Mar-2013
Excellent

Excellent accommodations. Rooms are spacious, comfortable and clean. A special mention to Ms. Lea Eva of the Reception desk - extremely helpful, gentle and interested in making guests feel well. Ms. Lea Eva surely represents embodies the Mercure spirit. Congratulations !

Hotel guest
26-Feb-2013
Excellent

I would recommend The Mercure Secession Wien to all my traveling friends. It was great; front desk staff is helpful and polite and accommodating, The area is quiet, but within walking distance of many attractions. We can't wait to come back.

Amy Wharton
17-Jun-2012

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