Customer reviews

It is a lovely hotel, a few minutes away by walk from the major attractions in Wien. Very close to NaschMarket and to the Museum Quarters... Very close by there are some fantastic restaurants too. Staff very gentle and ready to help at all times... Overall it was a lovely experience, will surely go back if we had the opportunity to do so.

Very good place, and nice service

Staff was very friendly and helpful. The hotel is in a quiet area, but still very centrally situated. The room was of a very high standard, especially the bathroom was gorgeous.

The hotel is fine. People are kind and you can talk with them in English, which is very important for no-german speakers.

• Hotel response

  Dear Mr. Durán, thank you very much for taking the time to send us a comment about your stay. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

Nice spacious room; good tea/coffee making facilities. Excellent location.

Excellent accommodations. Rooms are spacious, comfortable and clean. A special mention to Ms. Lea Eva of the Reception desk - extremely helpful, gentle and interested in making guests feel well. Ms. Lea Eva surely represents embodies the Mercure spirit. Congratulations !

I would recommend The Mercure Secession Wien to all my traveling friends. It was great; front desk staff is helpful and polite and accommodating, The area is quiet, but within walking distance of many attractions. We can't wait to come back.

The staff were efficient, friendly and helpful. Our room was clean, well-equipped and comfortable. The location of the hotel was very convenient. Could the hotel consider providing slippers as the tiled bathroom floor is very cold especially at night ? Otherwise we enjoyed our stay there very much.

We were very pleased with our stay , the staff was very friendly and helpful. The rooms were nicely decorated and clean. The hotel is very close to the Naschmarket, which we loved. We would stay in this hotel on our next visit to Vienna with out a second thought.

This is the second time we satay at the Mercure Secession Wien. The best palce if you want to visit Wien. Easy to find the underground. Wery close to the Hofburg. The Hotel is clean and quiet. Very good breakfast and my personal favorite is the "bath duck" in the bathroom :) Enjoy....