Reviews

These are the reviews of our guests

Average rating
4.5/5
5

Excellent

We have been very pleased with the stay in your hotel, very good service, friendly staff at the reception and in the breakfast room, clean and well-equipped rooms, we look forward to the next stay.
Hotel guest
27-Nov-2019
4

Very good

A very comfortable stay - we booked a family room (Queen + sofabed) - very clean - and within 10 minutes easy walk to Alexanderplatz station so easily accessible to the rest of the city. Many of the main sights are walkable if you enjoy walking! Breakfast selection incredible! Only small issue was our in-room safe was not working, however, hotel staff gave us a private locker (with key) in a room behind the reception desk so we could store items when we left every morning and collect when needed. Would stay again.
Hotel guest
29-Jul-2019
4

Very good

It is a very nice hotel, great location, friendly staff and good beds. We stayed un one apartament and everything was alright, only problem but very important, windows had no blinds and ay this time of the year, june, dawn is before 5 a.m.
Hotel guest
15-Jun-2019
5

Excellent

Well located near museum area. Confortable and friendly service
Hotel guest
8-Jan-2019
5

Excellent

Very good place, and nice service
Evgeny Slastin
15-Nov-2013
5

Excellent

Staff was very friendly and helpful. The hotel is in a quiet area, but still very centrally situated. The room was of a very high standard, especially the bathroom was gorgeous.
Hotel guest
7-Jul-2013
4

Very good

The hotel is fine. People are kind and you can talk with them in English, which is very important for no-german speakers.
Hotel guest
26-Apr-2013

Hotel response

Dear Mr. Durán, thank you very much for taking the time to send us a comment about your stay. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Dissauer General Manager

4

Very good

Nice spacious room; good tea/coffee making facilities. Excellent location.
Hotel guest
29-Mar-2013
5

Excellent

Excellent accommodations. Rooms are spacious, comfortable and clean. A special mention to Ms. Lea Eva of the Reception desk - extremely helpful, gentle and interested in making guests feel well. Ms. Lea Eva surely represents embodies the Mercure spirit. Congratulations !
Hotel guest
26-Feb-2013
5

Excellent

I would recommend The Mercure Secession Wien to all my traveling friends. It was great; front desk staff is helpful and polite and accommodating, The area is quiet, but within walking distance of many attractions. We can't wait to come back.
Amy Wharton
17-Jun-2012
5

Excellent

The staff were efficient, friendly and helpful. Our room was clean, well-equipped and comfortable. The location of the hotel was very convenient. Could the hotel consider providing slippers as the tiled bathroom floor is very cold especially at night ? Otherwise we enjoyed our stay there very much.
Hotel guest
10-Apr-2012
5

Excellent

We were very pleased with our stay , the staff was very friendly and helpful. The rooms were nicely decorated and clean. The hotel is very close to the Naschmarket, which we loved. We would stay in this hotel on our next visit to Vienna with out a second thought.
olga chapman
7-Apr-2012
5

Excellent

This is the second time we satay at the Mercure Secession Wien. The best palce if you want to visit Wien. Easy to find the underground. Wery close to the Hofburg. The Hotel is clean and quiet. Very good breakfast and my personal favorite is the "bath duck" in the bathroom :) Enjoy....
Hotel guest
27-Dec-2011
5

Excellent

Keep up the great work and have some partnership with UN Vienna to have travelling staff stay at your nice hotel.
Ramon Del Rosario
20-Oct-2011
5

Excellent

Superb staff -- very accomodating. Excellent Wi-Fi connection in rooms. Spacious and beautiful room, with very comfortable bed. Gorgeous view of the Secession building from my room. Very quiet in the evening. No street noise. Close proximity to Wein and Co, a lovely wine shoppe/wine bar in the block. Very convenient to Karlsplatz underground lines. Outstanding customer service/front-desk staff.
Joseph Murray
9-Sep-2011
5

Excellent

Apartment war sehr groß und immer sauber gereinigt, Frühstück war toll und die Bedienung immer freundlich und hilfsbereit
Hotel guest
20-Aug-2019
4

Very good

Gute Ausstattung, vielfältiges und gutes Frühstücksbuffet, sehr freundliche Menschen an der Rezeption.
Hotel guest
18-May-2019
5

Excellent

Wie schon bei den vorigen Aufenthalten - alles bestens.
Hotel guest
30-Jul-2018
5

Excellent

Optimale Lage, denn alle Sehenswürdigkeiten lassen sich bequem zu Fuß oder per Bahn am nahe gelegenen zentralen U- Bahnhof Karlsplatz erreichen. Zimmergröße völlig ausreichend, freundliches und hilfreiches Personal. Der Barbereich ist etwas klein, man ist aber in Wien und nutzt sowieso eher das mehr als ausreichende Angebot in unmittelbarer Umgebung. Gerne wieder!
Torsten Neumann
17-Jul-2018
4

Very good

Sehr freundlichen Mitarbeiter an der Rezeption!!!
Hotel guest
5-Jun-2018


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